The hotel offers amenities for your comfortable stay and unforgettable experiences
Spotless Accommodations
“The room was spotless on arrival, making for a comfortable and welcoming atmosphere.” view full review
Shower Perfection
“The shower pressure was excellent, providing a refreshing experience every morning.” view full review
Relaxing Spa
“The spa facilities were luxurious, with a serene ambiance that made for a perfect retreat.” view full review
Delicious Breakfast
“The breakfast spread was impressive, featuring a variety of fresh and tasty options.” view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Lift
Hairdresser
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Sports trainer
Guest Parking
Electric kettle
Services
Paid shuttle service
Valet parking
Pet amenities available
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Dinner
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Children's menu
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Live entertainment
Sun terrace
Garden area
Spa & wellness centre
Turkish bath
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Make up services
Room features
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Dressing area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
Direct dial telephone
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
20 Quai Gailleton,
Lyon,
France,
69002,
Auvergne-Rhone-Alpes
Map view
street view
20 Quai Gailleton,
Lyon,
France,
69002,
Auvergne-Rhone-Alpes
City landmarks
Church
Basilique Notre Dame de Fourviere
1.9
km
69005 Lyon
Fourviere
1.9
km
Church
Cathedral Saint Jean Baptiste
1.3
km
Place des Terreaux
Fontaine Bartholdi
1.7
km
Park
Parc de la Tete d'Or
3.0
km
Museum
Museum of Fine Arts of Lyon
1.7
km
Square
Place des Jacobins
880 m
Museum
Musee du Cinema et de la Miniature
1.3
km
6 rue de l Antiquaille
Theatres Romains de Fourviere
1.5
km
Museum
Musee Gadagne
1.6
km
LyonFrance
Rue de la Republique
700 m
1 Place du petit College A Quelques Centaines de Metres du Metro Vieux Myon
Musee d'Histoire de Lyon
1.6
km
Church
Eglise Saint-Georges
760 m
13 rue de la Poulaillerie
Musee de l'Imprimerie de Lyon
1.3
km
Church
Eglise Saint-Bonaventure
1.0
km
Square
Place des Terreaux
1.7
km
Church
Eglise Saint-Paul
1.5
km
Museum
Gallo-Roman Museum of Lyon-Fourviere
1.7
km
Park
Confluence Museum
2.7
km
Cnr 2 Rue de la Martiniere and the 49 Quai Saint Vincent
La "Fresque Vegetale Lumiere"
1.9
km
Metro Station
Vieux Lyon
1.4
km
Museum
Musee des Automates Vieux Lyon
1.0
km
Garden
Jardin des Curiosites
1.8
km
LyonFrance
Fourviere Hill
1.9
km
Nearby
Square
Place Bellecour
500 m
Church
Basilica of Saint-Martin d'Ainay
520 m
Museum
Textile Arts Museum
320 m
LyonFrance
Rue des Marronniers
400 m
LyonFrance
The Presqu'ile
290 m
Place Bellecour
equestrian statue of Louis XIV
400 m
Restaurants
Les Trois Domes
20 m
20 quai Docteur Gailleton Hotel Sofitel Lyon Bellecour
Brasserie Le Sud
560 m
11 Place Antonin Poncet
Silk
0 m
Sofitel Lyon Bellecour
Brasserie Georges
940 m
30 Cours de Verdun Perrache
Le Vivarais
190 m
2nd 1 Place Gailleton
Jeannine et Suzanne
240 m
34 rue Sainte Helene
Gouthe-Colore
230 m
9 rue de la Charite
Icho
230 m
37 rue Sainte Helene Place Gailleton
Reviews and Ratings
Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
clean
friendly staff
ancient rooms
condescending service
7.2/10
Very good
Rooms
6.7
Location
7.8
Service
7.9
Dining
7.3
Guest reviews
7.2/10
based on 9 reviews
7.9
7.9/10 based on 1526 reviews
Jason
United States,
May
2024
5.2/10
The hotel was in a shocking state for a five-star hotel. The rooms were ancient and not ready until after 3 pm, and the international newspaper we ordered never arrived. However, the room was spotlessly clean in every way.
Rooms
5.0
The rooms were ancient and not ready until after 3 pm, but they were spotlessly clean.
Service
5.0
The staff were very condescending at check-in and check-out, but the concierge service was polite and informative.
Location
6.0
The location was good, close to Bellecour, but closed early despite being full.
Dining
6.0
The dining was very expensive but as expected with a stunning view.
Facilities
5.0
clean
ancient rooms
Thomas
United States,
March
2024
6.2/10
The hotel's location is superb, close to Place Bellecour and the heart of the shopping center, offering easy access for exploration. The rooms, unfortunately, fall below standards with shabby furniture and a claustrophobic layout, making the stay less comfortable. Despite this, the extremely helpful and professional service provided by concierge staff stands out, enhancing the overall experience. Dining, with a beautiful view from the 8th floor, was average, although the buffet was overpriced. The facilities are decent, catering to basic needs, but not exceptional.
Rooms
5.0
The rooms are below standards with shabby furniture and a claustrophobic layout.
Service
8.0
The concierge staff was extremely helpful and professional.
Location
7.0
The hotel's proximity to Place Bellecour and the shopping center is convenient for exploring Lyon.
Dining
6.0
The dining experience offers a beautiful view from the 8th floor but comes with overpriced buffets.
Facilities
6.0
The facilities are basic and functional but not outstanding.
convenient location
shabby rooms
Anne
United Kingdom,
October
2023
8.0/10
I had a mixed experience at the hotel. The spacious junior suite with river views on a high floor was fantastic, but the noise from the kitchen area late in the evening was a bit disruptive. The staff were extremely kind and helpful, making my stay more enjoyable.
Rooms
8.0
I stayed in a spacious junior suite with river views on a high floor, which was perfect. I would definitely recommend upgrading to a junior suite if possible.
Service
9.0
The staff were so kind and accommodating throughout my stay, from the concierge to the restaurant and bars. They were friendly and very helpful.
Location
9.0
The location was great, overlooking the river and close to all attractions, city transportation, river cruises, shopping, and the old town. The friendly and accommodating staff added to the convenience of the location.
Dining
7.0
Dining at the rooftop restaurant with a spectacular view of the Rhone was a pure delight. However, the cleanliness of some surfaces and the quality of bread and pastries were not up to par.
Facilities
7.0
The hotel has all the facilities needed for a comfortable stay, but improvements can be made in maintaining cleanliness and food quality.
Anthony
United Kingdom,
September
2023
8.4/10
The hotel offers spacious rooms with good amenities but might experience noise from the kitchen area in the evening. The service is excellent with knowledgeable staff. Its central location in Lyon provides easy access to various attractions, although it is a bit distant from the old town. The dining experience boasts stunning city and river views. The facilities are well-maintained, catering to guests' needs.
Rooms
8.0
The European style rooms are well-fitted and spacious, offering a good selection of English TV channels.
Service
9.0
From concierge to room maids, the service is very good, with helpful and knowledgeable staff available for assistance.
Location
7.0
The hotel is centrally located in Lyon, close to Notre Dame Cathedral and convenient for exploring the city's attractions, although a bit distant from the old town.
Dining
9.0
Enjoy a dining experience with fabulous views of Lyon from the rooftop restaurant and spectacular city and river views from the 8th-floor dining room.
Facilities
9.0
The hotel offers excellent facilities for a comfortable stay in Lyon.
Robert
United Kingdom,
July
2023
6.2/10
The hotel is in a good location, perfect for shopping and sightseeing. The rooms are small and need updating, with a lingering sewage smell. The service is welcoming and professional, even during busy times. The dining experience has room for improvement. Overall, a decent stay with some drawbacks.
Rooms
5.0
The rooms are super small and have a sewage smell. They need updating and had an unpleasant smell of decades of usage.
Service
8.0
The service was very nice, welcoming, and extremely courteous and helpful. The staff is characterized by professionalism and flair in dealing with guests.
Location
7.0
The location is superb for shopping and sightseeing, but a bit far from the old town.
Dining
6.0
The dining experience had some issues with poor service from young staff. There is a beautiful view over Lyon.
Facilities
6.0
The hotel offers basic facilities. Some areas might require improvement.
Stuart
United Kingdom,
July
2023
8.8/10
My stay at Sofitel in Lyon was fantastic. The rooms offered impeccable views of the city, Notre Dame basilica, and the river, making it ideal for a short visit. The attention to detail in the room amenities was outstanding, even surpassing my expectations for a 5-star hotel.
Rooms
10.0
The rooms had every single little detail one could ask for, from vanity sets to suit bags for travel. It was truly amazing.
Service
7.0
The service catered to our needs adequately, but the Concierge lacked enthusiasm in assisting with booking a train ticket. However, other services like room service and housekeeping were satisfactory.
Location
9.0
The hotel's location near Place Bellecour and the heart of the shopping center was outstanding. Despite a slightly dated room, I enjoyed the proximity to many good restaurants and main tourist sites in Lyon.
Dining
9.0
The dining experience at Le Trois Dômes restaurant with its amazing views was truly memorable. The attentive staff added to the excellent ambiance. Although the price may not be the cheapest, I would happily return to this restaurant.
Facilities
9.0
The hotel's facilities were modern and well-maintained. The rooftop restaurant and other amenities enhanced the overall experience.
Daniel
United States,
July
2023
8.2/10
The hotel is ideally located on the riverside, close to major attractions, perfect for exploring the city. The rooms, although slightly old, were very clean, spacious, and comfortable. The service was excellent, with courteous and helpful staff. The dining was on the expensive side, but with a great view of the city. Overall, a well-located hotel with clean rooms and great service.
Rooms
8.0
The rooms were very clean, spacious, and comfy despite showing some signs of aging.
Service
9.0
The staff were the jewel in the crown of this hotel, being courteous, friendly, and helpful throughout my stay.
Location
9.0
The hotel's riverside location made it perfect for exploring the city and being close to major attractions.
Dining
7.0
The dining experience was a bit pricey, but the setup near the window offered a great city view.
Facilities
8.0
The hotel offered all the necessary facilities for a comfortable stay.
Peter
United Kingdom,
May
2023
8.4/10
I had a mixed experience at the hotel. The rooms, although a bit tired at first, turned out to be very nice, albeit on the smaller side. However, after bringing up my concerns, I was graciously upgraded to one of the newly refurbished rooms, which was fantastic!
Rooms
8.0
The rooms looked very tired initially but were very nice, albeit on the smaller side. The upgrade to the 'new' reformed rooms made a significant difference.
Service
7.0
The service was a rollercoaster with fantastic and very helpful staff, alongside a few rude encounters that marred the overall experience.
Location
9.0
The location was a definite highlight, being perfect for exploring the city on foot, with the added bonus of a beautiful riverside setting and close proximity to major attractions.
Dining
9.0
Dining was a highlight, especially the experience at Les Trois Domes Restaurant with its panoramic views. However, the waiting staff during breakfast were a bit lacking.
Facilities
9.0
The hotel boasts excellent facilities, especially the unique dining setup in the three domes, and the stunning views from the 8th-floor dining room.
Spacious Rooms
Inconsistent Service
Edward
United Kingdom,
May
2023
7.4/10
Upon checking in, I found the rooms to be quite shabby and in need of renovation, although they were clean and well-equipped. The service at the rooftop bar was exceptional, with staff being professional and friendly. The location is convenient with easy access to the old town, but some areas are overdue for refurbishment. The dining experience offered a great view from the top of the building, but the buffet was pricey. Overall, good value for the money.
Rooms
6.0
The rooms are quite shabby and scream for renovation at the time of checking in, but they were clean and well-equipped.
Service
9.0
The service at the rooftop bar was the jewel in the crown for this hotel. Staff were perfect, professional, and very nice.
Location
7.0
The location is also very easy for getting around the area and access to the old town, albeit some areas are twenty years overdue on refurbishment.
Dining
7.0
The dining experience was great with a perfect view from the bar at the top of the building, but the buffet was very expensive.
Facilities
8.0
The facility offers a secure underground car parking and a good restaurant with a view.
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